Shipping & Returns
Our turn around time is a little slower at the moment - we're working hard to get all orders out as quick as we can.
We aim to ship accessory orders within 5 days.
Please leave a minimum of 4 weeks for interstate orders.
Local delivery orders will be ready in approx 10-14 days.
Please feel free to contact us via email at firstname.lastname@example.org any time regarding the expected dispatch time of your order.
If you need a mud kitchen order held or rushed please don't hesitate to get in contact, we are happy to discuss options.
Delivery approx within 2 weeks for Southern Highlands & surrounding areas.
Delivery approx within 2-4 weeks for Sydney, Canberra, Wollongong & surrounding areas.
All other parts of NSW ($85 for a single item)
Victoria Metro ($85 for a single item)
Queensland Metro ($100 for a single item)
We have a courier who delivers your mud kitchens to your door. This method of delivery can take between 4-6 weeks to arrive.
**Far North Queensland will incur extra charges - Please feel free to contact us to discuss delivery if you would like your mud kitchen to be delivered to an address in FNQ**
Any questions please feel free to get in contact via email or our socials.
We are so happy to quote all other states for freight - however it can be upwards of $500 for freight.
We kindly ask you to remember that we are shipping a completely assembled mud kitchen built out of timber. It's not flat packed nor is it able to go in a box.
We do not offer returns or refunds in the event that you change your mind.
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can contact us at email@example.com